Terms and Conditions

Terms and Conditions of Motor Vehicle Repair agreement (customers can take advice on conditions listed below before commencing any services or repairs on their vehicles)

  1. These terms and conditions are part of the contract(“agreement”) between trading as PRIME MOTORS & TYRES(ABN 63 678 657 479) ( in this agreement “we” or “us” ) and the customer ( in this agreement “you” or “Owner”) that is formed when you agree to us to a service or repair that we will perform to you.
  2. All our prices and estimates include GST unless stated otherwise. An estimate or price is only binding on us once the service/ repair agreement has been signed or verbally agreed.The scope and pricing of the service/repair authorization may change as a result of updated instructions from you.
  3. Prime motors & tyres will carry out the repairs and work (the work) described on term 1 of this Agreement in respect of the motor vehicle. Prime motors & tyres will supply and fit all necessary parts and materials.
  4. The Owner will pay prime motors & tyres the charges due in respect of the work and the parts and materials supplied by prime motors & tyres under this Agreement. Unless otherwise agreed by prime motors & tyres in writing. The Owner will pay the full amount due on the same day of the completion of the work or collection of the motor vehicle.
  5. Prime motors & tyres is entitled to increase the charges payable by the Owner for any product or service provided under this Agreement to include any goods and service tax payable by Prime Motors & Tyres in respect of the supply of that product or service.
  6. The Owner warrants that it is entitled to grant a lien, and hereby grants a lien over the motor vehicle (including all equipment accessories and contents) to secure the due payment of all charges arising under this Agreement, including storage, interest charges and any additional charges under clause 15. Prime motors & tyres will notify the Owner when the motor vehicle is available for collection. Actual notice will be sufficient for these purposes, notice by properly pre-paid post will be deemed to be actually given to the Owner two days after posting. If the Owner does not collect the motor vehicle within two days ( excluding days on which Prime Motors & Tyres is not open for business ) of Prime Motors & Tyres given to the Owner, the Owner will pay to Prime Motors & Tyres a storage charge of $75.00 per day ( or part thereof).
  7. The Owner IS personally liable for all amounts payable under this Agreement, regardless of any insurance or other contractual arrangement it may have.
  8. Unless otherwise agreed. Prime Motors & Tyres will complete the work in a reasonable time. If an estimated or specific time for completion is given by Prime motors & tyres it will not be liable for any delay due to circumstances beyond its control.
  9. The Owner authorizes prime motors & tyres to order on its behalf any parts or materials necessary to carry out the work. Unless otherwise agreed in writing to PRIME MOTORS & TYRES .the Owner must pay to Prime Motors & Tyres the full cost of obtaining any such parts and materials (including any cost arising from currency fluctuations between the date the parts and materials were ordered and paid for).
  10. The Employees or agents of us may test drive or carry out tests of the motor vehicle at PRIME MOTORS & TYRES discretion and may, if requested by the Owner, collect or re-deliver it where nominated by the Owner and we will not be liable to the Owner for any damage which occurs to or IS caused by the motor vehicle during such driving or testing, unless it arises from the negligence of us or its employees or agents.
  11. We will not without the Owner’s prior authorization, carry out any work or supply any materials which are not included or referred to in the work. However, the Owner may in writing, orally or by an agent authorize additional work to be performed or materials to be supplied. If additional work or materials are duly authorized, the Owner will be liable to pay for the additional work or materials the amount which is agreed at the time of authorization or, failing such agreement, a reasonable sum.
  12. Subject to any VICTORIAN law implying a non-excludable obligation or right under this Agreement, PRIME MOTORS & TYRES liability in respect of faulty workmanship or defective parts is limited to direct rectification and the replacement or repair (at Prime motors & tyres discretion) of defective parts free of charge. PRIME MOTORS & TYRES will not be liable to you or any third party in respect of any claim for injury, death, loss or damage to any person or property caused or arising out of the use of products sold by us, or out of any services performed by us, not be liable in any way for losses or claims arising directly or indirectly from the performance of its obligations under this Agreement.(once vehicles left building of our premises the drivers or owners or agents of vehicles are responsible for any kinds of claims, complaints, conditions, etc of their vehicles)
  13. All parts claimed by the Owner to be defective must be returned at the Owner’s expense in order to establish the alleged defect before any replacement or repair must be undertaken.
  14. In this Agreement, where the context allows, references to a gender include the other genders, references to person include corporations and the singular includes the plural.
  15. In conjunction with the above we also have a strict payment policy where all invoices have to be paid same day. Otherwise all the warranties and guarantees are not entitled to Prime motors & tyres.If an amount owing remains unpaid for a period of 3 working days after Prime motors & tyres provides notice of completion, Prime motors & tyres will charge 15% of the invoice total plus $30.00 admin fee! This is cumulative each 7 days period thereafter. All work will cease until invoices have been paid in full!
  16. In the event where your overdue account is referred to a collection agency/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including commission on collection of the additional costs and also including legal demand costs.
  17. The Owner or agents of the vehicle which enter our workshop acknowledges that it has read and understood Prime motors & tyres states all the above terms and conditions including The Disposal of Uncollected Goods Act 1967 covers inspection, custody, storage, repair and other treatment of goods. ” Under this Act, uncollected goods may be sold 3 months after the date on which they were ready for collection“.
  18. Authority In Respect Of The Vehicle.
    • access to and entering the vehicle;
    • working on your vehicle;
    • creating a suitable work space or environment to work on your vehicle; and
    • test driving your vehicle.
  19. Australia wide warranty
    • New Parts/Workmanship 5,000 kms or 3 months warranty (whichever occurs first) on certain new parts supplied and installed or labor performed by us. note any services done to your vehicle doesn’t have any warranty or guarantee of the any vehicle parts or equipment’s for example engine services doesn’t cover your engine failure or Engine repair
  20. Prime motors & tyres is not responsible for any valuables are left in the vehicle including but not limited too any wallets ,phones,any electronics devices,tools ,bank cards ,etc.

All the above terms and conditions but not limited too are applied to any vehicle that enters our WORKSHOP AUTOMATICALLY regardless asked in writing by owner or agents of vehicles.

Regards: PRIME MOTORS & TYRES
Address: 1/6 assembly dr Tullamarine. (3043)
Phone: 0458536034
Email: primemotorsandtyres@gmail.com